Business Analyst

Planning - Project Charter, Work Breakdown structure, Stakeholder analysis ( RACI Matrix, PI Grid), Communication Plan, Risk Registry

Analysis phase - One on One Interview, Active Observation, Passive Observation

Requirements gathering phase - Brainstorming, Brainwriting, How to prepare Business Requirements Document

Design Phase - Walkover session. (Internal Walkover session and External Walkover session), Join Application Development Session - How to prepare Systems Design Document.

Development Phase - What is the role of BA in this, How to support and backup Developers. Development Log, Development Report

Testing Phase - Test Plan, Test Script, Test Report, User Manual, How to do Manual Testing, Alpha Testing, Bita Testing, UAT Testing.

Deployment - Pre Production, Post Production, Devops

Maintenance - Documenting tickets and Bugs.

Change Request mechanisms -What the BA does here which includes Impact Analysis, Root Cause Analysis, Cost Benefit Analysis. How to do due diligence.

Production Support - Detect and Record bugs, Classify and prioritize bugs, Investigate and Diagnose, Resolution, Incident Closure.

Tools to learn

Excel

MS Word

JIRA

MS Visio

SQL

HP ALM, HP PPM

SharePoint

Other Project Management Tools

System Theory

Systems Introduction

Application front end, Application middle tier and Application back end. Types of tools we use here.

What is Code Behind, What is common code, What is Business logic.

XML, XSD, WSDL

Types of Validations - Client side, Server side, Database side

Types of Architecture - SOA, Microservice.

What is Web Service, Microservice and the difference between the two.

What is API - SOAP API, REST API

Different types of Reports and Reporting tools

Database - SQL, How we use this in real time environment

Orchestration process

Batch process

Ajax

Devops – Merge, Code transfer