Planning - Project Charter, Work Breakdown structure, Stakeholder analysis ( RACI Matrix, PI Grid), Communication Plan, Risk Registry

Analysis phase - One on One Interview, Active Observation, Passive Observation

Requirements gathering phase - Brainstorming, Brainwriting, How to prepare Business Requirements Document

Design Phase - Walkover session. (Internal Walkover session and External Walkover session), Join Application Development Session - How to prepare Systems Design Document.

Development Phase - What is the role of BA in this, How to support and backup Developers. Development Log, Development Report

Testing Phase - Test Plan, Test Script, Test Report, User Manual, How to do Manual Testing, Alpha Testing, Bita Testing, UAT Testing.

Deployment - Pre Production, Post Production, Devops

Maintenance - Documenting tickets and Bugs.

Change Request mechanisms -What the BA does here which includes Impact Analysis, Root Cause Analysis, Cost Benefit Analysis. How to do due diligence.

Production Support - Detect and Record bugs, Classify and prioritize bugs, Investigate and Diagnose, Resolution, Incident Closure.

Tools to learn

Excel

MS Word

JIRA

MS Visio

SQL

HP ALM, HP PPM

SharePoint

Other Project Management Tools