Business Analyst
Planning - Project Charter, Work Breakdown structure, Stakeholder analysis ( RACI Matrix, PI Grid), Communication Plan, Risk Registry
Analysis phase - One on One Interview, Active Observation, Passive Observation
Requirements gathering phase - Brainstorming, Brainwriting, How to prepare Business Requirements Document
Design Phase - Walkover session. (Internal Walkover session and External Walkover session), Join Application Development Session - How to prepare Systems Design Document.
Development Phase - What is the role of BA in this, How to support and backup Developers. Development Log, Development Report
Testing Phase - Test Plan, Test Script, Test Report, User Manual, How to do Manual Testing, Alpha Testing, Bita Testing, UAT Testing.
Deployment - Pre Production, Post Production, Devops
Maintenance - Documenting tickets and Bugs.
Change Request mechanisms -What the BA does here which includes Impact Analysis, Root Cause Analysis, Cost Benefit Analysis. How to do due diligence.
Production Support - Detect and Record bugs, Classify and prioritize bugs, Investigate and Diagnose, Resolution, Incident Closure.
Tools to learn
Excel
MS Word
JIRA
MS Visio
SQL
HP ALM, HP PPM
SharePoint
Other Project Management Tools
System Theory
Systems Introduction
Application front end, Application middle tier and Application back end. Types of tools we use here.
What is Code Behind, What is common code, What is Business logic.
XML, XSD, WSDL
Types of Validations - Client side, Server side, Database side
Types of Architecture - SOA, Microservice.
What is Web Service, Microservice and the difference between the two.
What is API - SOAP API, REST API
Different types of Reports and Reporting tools
Database - SQL, How we use this in real time environment
Orchestration process
Batch process
Ajax
Devops – Merge, Code transfer